Sunday, August 19, 2012

Ah the Joys of Paypal

I don't know where to start except to say I FINALLY got our Paypal account straightened out!

TWO years after the fact!

It had become such a maddening ordeal that many, many times we just gave up.

We no longer sell on Ebay so it didn't seem to be such a bad thing - until someone wanted to send us money.

After gripping the phone until my hand fell asleep, muttering beneath my breath and asking numerous times to be transferred to someone who spoke in an accent I could understand, I got an honest to goodness human being.

Then the real fun began! Every time we tried to change our password, no email arrived from Paypal. Imagine our surprise when we were told Yahoo frequently does NOT recognize emails from Paypal!!

Then, to verify to account, we had to verify that we'd changed our address, bank and telephone three times in four years. It felt like being audited by the IRS.

I appreciate security measures as much as the next person when it comes to online transactions but it sure tests my patience.

After the dust settled we discovered we received a donation two years ago from a Jon in Ann Arbor. Thank you Jon. We appreciate your generosity though the thank you is late in coming!

On that fine note, we're going to sit on the porch awhile. I need a rest from this online stress!


Stephen said...

Now you've gone and done it...I had thought about selling on Ebay. I think you just changed my mind. I've heard some awful stories about PayPal and their tactics.

HermitJim said...

Sorry to hear that you had a bad time with PayPal, but I'm glad you got it all straightened out.

Actually, I use them all the time with no trouble. Lucky, I guess!